Tag
All Nuvika Blog posts tagged “SLA”.
SLA
The eight questions to ask any cloud or observability vendor before committing to a multi-year contract — covering SLA guarantees, credit mechanisms, scalability evidence, and ROI.
SLA
What AWS, Azure, and GCP actually promise in their SLAs, what they owe you when they miss those promises, and the per-provider claim process with deadlines.
FinOps
The structural incentive problem with managed cloud partners: when their fee is a percentage of your spend, reducing your bill reduces their revenue. Here's the math and what to do.
FinOps
Five questions every CTO and cloud team should ask about SLA credits, cost anomalies, and billing accuracy — with specific things to look for in AWS, Azure, and GCP.
Engineering
A technical founder's honest account of shipping a complex multi-provider feature: what we designed, what we got wrong in code review, and what we'd do differently.
Engineering
The error handling design behind Fintropy's auto-claim filing — why a filing failure must never break a breach resolution, and how we guarantee it.
AWS
How Fintropy normalises claim status vocabularies across three cloud providers — and why getting this wrong silently marks approved credits as denied.
SLA
How Fintropy detects SLA breaches, quantifies their credit value, files claims automatically, and tracks approval — across AWS, Azure, and GCP.
SLA
When AWS, Azure, or GCP go down, you're still paying for infrastructure that didn't serve a single request. 85% of affected companies never file SLA claims. Here's how the other 15% recover the credits.